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MA 9 23 blog 1

Why Prioritize Customer Loyalty in Direct Mail Marketing? 3 Reasons

In a world where acquiring new customers often takes center stage, it’s easy to overlook the immense value that loyal customers bring. Customer loyalty is not just a buzzword. It’s a goldmine of opportunity. Let’s explore three compelling reasons why you should care about customer loyalty and how marketing to existing customers can be more profitable than seeking new ones.

  1. It Costs Less to Keep Them.

Acquiring new customers can be expensive. It has been said that it can take eight or more touches before a prospect is willing to take action. Retaining existing customers is often far more cost-effective. Marketing to your loyal customer base allows you to nurture the relationship you’ve already established. Keeping your brand in their minds and hearts increases the likelihood of repeat purchases and long-term engagement.

  1. Loyal Customers Are Your Advocates

Loyal customers are not just repeat buyers; they are your brand advocates. Customers who feel strongly connected to your brand are more likely to recommend your products or services to others. Word-of-mouth recommendations from satisfied customers can be a potent marketing tool, helping you acquire new customers through referrals. Direct mail campaigns targeted at your loyal base can reinforce their trust in your brand and encourage them to spread the word.

  1. They Offer Increased Lifetime Value

Customer loyalty is an investment that keeps on giving. Loyal customers tend to have a higher lifetime value as they continue to engage with your brand over an extended period. They are more likely to explore your product or service offerings and purchase more. Direct mail marketing to existing customers can introduce them to new products, services, or promotions, extending their relationship with your brand and boosting their lifetime value significantly.

In direct mail marketing, focusing on customer loyalty is more than just about retaining current buyers. It’s about unlocking profitability. Loyal customers are your most valuable assets. By nurturing these relationships, you can create a more profitable and sustainable marketing strategy that pays dividends now and over time.

MA 8 23 Blog 2

5 Ways to Build Your Mailing List

Direct mail marketing remains a powerful and effective way to reach potential customers, especially when combined with digital strategies. But lists don’t build themselves out of thin air. You have to make them! How do you do that? Let’s look at five proven techniques to take your existing list, improve it, and boost your results.

  1. Purchase a trade show attendee list

Trade shows are industry-specific events that attract decision-makers and potential clients. Acquiring an attendee list from crucial trade shows in your market vertical can provide you with a highly targeted audience. Trade show attendees also tend to be decision-makers, so this is a high-value add.

  1. Purchase a Media List

Specialty magazines, including trade magazines, have well-defined target audiences; some may be willing to sell or rent their subscriber lists. These lists often come with valuable demographic breakdowns, making them effective tools for targeted marketing.

  1. Tap Your Content Marketing

If you have a content marketing strategy, capitalize on it to build your direct mail list. For instance, if you offer an e-newsletter, ask recipients for their street addresses during sign-up. Similarly, when website visitors download white papers or case studies, prompt them to fill out an online registration form with an option to provide their contact information. By collecting this data, you can expand your direct mail list with engaged prospects who have already shown interest in your content.

  1. Use Every Door Direct Mail (EDDM)

Every Door Direct Mail (EDDM) from the United States Postal Service is an affordable way to target households within a specific demographic radius. While EDDM lists do not include individual names, they are highly cost-effective. Not only are these campaigns inexpensive to mail, but once particular recipients respond, you now own those contacts and have their names.

  1. Purchase a Cloned List

If you already have a productive direct mail list, consider leveraging it to create a cloned list. Start by creating a profile of your best customers based on demographics, interests, and buying behavior. Then purchase a list that closely mirrors this profile to expand your reach in your local area or help you move into a new one.

A successful direct mail campaign requires a great list. By utilizing the techniques discussed above, you can improve the accuracy of your targeting and reach new, high-value prospects just like them.

MA 8 23 Blog 1

Planning an Event? You Need These 7 Tools

Are you planning an event? To maximize attendance, you need a comprehensive multichannel strategy incorporating various marketing tools. Let’s look at seven “must-have” elements to make your next event successful.

  1. Direct Mail

Direct mail remains a powerful marketing tool for event promotion. Use the unique power of print to showcase the event’s speakers, activities, and registration details. Personalize the content to cater to different segments of your target audience, making them feel valued and engaged. Direct mail is particularly effective for reaching potential attendees who have not responded to your email campaigns.

  1. Email

Create a series of compelling and visually appealing emails to build anticipation and excitement leading up to the event. Send personalized invitations, reminders, and exclusive offers to registered attendees. Email automation can ensure participants receive timely updates and essential information, streamlining their event experience.

  1. Promotional items

Branded promotional items are essential for leaving a lasting impression on event attendees. Offer valuable and relevant giveaways such as pens, notepads, water bottles, tote bags, or tech gadgets with your company logo. These items are tangible reminders of your event long after it’s over and can help reinforce brand recognition.

  1. Signs, banners, and floor displays

Create visually appealing and professionally designed signs, banners, and floor displays to guide attendees through the event space. Clear and prominent signage will enhance the overall experience and ensure that participants can easily find different areas, booths, or sessions.

  1. Table tents

Table tents are excellent tools for conveying important event information during sit-down meals or networking sessions. Place table tents on dining tables or other gathering areas to highlight the event schedule, sponsors, special offers, or interactive activities.

  1. Branded T-shirts

Branded t-shirts are a fantastic way to unify your team and event staff while promoting your company’s identity. Outfit event organizers, volunteers, and staff with eye-catching t-shirts that display your logo and event theme. This conveys a sense of professionalism and quality.

  1. Social media

Leverage the power of social media to create buzz and excitement before, during, and after the event. Develop a comprehensive social media strategy that includes posting engaging content, behind-the-scenes glimpses, speaker highlights, and real-time updates during the event. Encourage attendees to share their experiences using event-specific hashtags to maximize visibility and reach.

A well-rounded and integrated promotional approach is essential for success when planning an event. By integrating various marketing channels, you can engage attendees, foster brand recognition, and encourage word-of-mouth promotion, helping your event to be its best.

 

Vol. 17

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  • Change is in the air at Creative
  • Graphic Fox's Fine Folks
  • Colors of Scale
  • The Olympic Dream
  • Quote of the Month
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Change is in the air at Creative

As some of you may have noticed already, Creative Composition is now the official home of the Graphic Fox! The Graphic Fox has had over 45 years’ worth of design and printing experience and we couldn’t be happier to be able to incorporate their knowledge and spirit going forward! Creative Composition has four new faces being added to our team and we couldn’t be happier with the energy and expertise they bring to the table.

So who are these fine folks? Here’s a little sneak peek:

Brett:  Brett is a Chico native with years of experience in the printing industry. You may have seen Brett knocking down some pins at the bowling alley, where he competes in some tournaments with the local leagues.

Mary Jane:  Mary Jane is another wonderful sales representative with many years of experience in the industry. Grandma of the Loaf is another title she holds proudly, and while you may begin to think it’s a call to a long standing passion for baking, it is really about her adorable granddaughter.

*Her granddaughter is not a literal loaf of bread.*

Michelle:  Michelle is Chico State alum with 15 years’ experience in the graphic design field. When Michelle isn’t creating magic on the screen she may be keeping herself busy wrangling her three kids, and if the season is right you might see her out at second base on the softball field!

Tim:  Tim is a key part of the production team with 36 years in the graphic production field. When he isn’t working a press, Tim loves to spend his time with his children and his children’s children.  He also has a knack for the BBQ and is known to bless his family and friends with some sweet baby back ribs.

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Colors of Scale

Did you know that Creative Composition has been G7 certified? What does G7 even mean? When it comes to printing there are many factors that go into how a final product turns out. There are different scales of color and balance that can all be calibrated differently.

G7 certification means that we are able to consistently deliver output with colors that do not alter whether it’s on our Heidelberg Offset press or one of our other digital machines. Creative Composition has a keen eye in providing our customers with the highest quality product we can produce. With the G7 certification we add more certainty for our customers in knowing that the image that they submit for production will be replicated to near perfection.

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The Olympic Dream

The 2020… 2021? Olympics have come and gone after a year of delay. While watching the games one thing I noticed was the wide range in age from the oldest to the youngest competitors. These differences in age are seen throughout every sport and do not seem to be a predictor of whether an athlete will medal.

Momiji Nishiya was one of the youngest competitors to earn gold in the women’s street skateboarding at the age of 13, while Mary Hanna is still competing in the equestrian at the age of 66.

Age is not the limiting factor in people reaching their pinnacles of success. Hard work and determination is more important than the number of days you’ve lived.

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Special Offer

Do you want to be the featured business in our next newsletter?

Send an email submission to jdyer@creativecomp.com to enter your business!

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